Our Story

Owner of Diamond Line FreightDiamond Line Delivery Systems, Inc. is an LTL (less than truckload) carrier servicing the Pacific Northwest with over 200 trucks and 500 trailers out of 12 terminals in Idaho, Utah Oregon, and Washington. Known as a destination end carrier, we distribute freight to over 300 communities in Idaho, Utah, Oregon, and Washington by offering overnight service to and from all major cities in the Pacific Northwest.

Our network of partner carriers enables Diamond Line Delivery to help you with all your LTL transportation needs. For the past 19 years, Diamond Line Delivery has provided customers with honest, dependable service that you can count on. Diamond Line Delivery knows that we are an extension of your business to your customer.
Our drivers are professionally trained by our management team that boasts over 150 years of combined transportation experience. Our customer service representatives are ready to make sure that your Diamond Line experience is an enjoyable one. Our computer systems apply cutting-edge technology that includes real-time tracing, competitive quotes and imaged delivery receipts within 24 hours of delivery.

Our Mission:

Diamond Line Delivery is a company focused on quality, dependability, and top notch customer service in all facets of our business. There is nothing more important to us than delivering you the greatest experience possible every time we have the opportunity. We will continuously strive to ensure that our customers succeed and that every need we can accommodate for them is met with the utmost urgency and attentiveness to detail. We are dedicated to the goal of being recognized as the leader of transportation services in our service area as well as consistently providing our customers with quality and excellence in every transaction. You will not find a company that will put you in higher regard than Diamond Line Delivery, we are absolutely sure of this fact and we’ll be more than happy to show you if given an opportunity. We take pride in excellent customer service and will stop at nothing to make sure this is what we deliver.

We are committed to:

  • Inspiring and training our employees to meet the needs of every single one of our customers.
  • Advocating change within our organization to meet the changes in all of our business relationships.
  • Encouraging innovation in the field of shipping, taking steps to be on the absolute cutting edge of the industry, and leading by example for those who choose to follow our standards.
  • Initiating a free flow of information and practicing an open management style where our employees feel comfortable at all times, and feel they can speak to their supervisors in a safe and encouraging environment.
  • Deliver what we promise by emphasizing teamwork and a win/win relationship with all associates. At the end of the day you either stand united or fall divided, our goal is to stand tall at all times.

Here at Diamond Line Delivery, we’re dedicated to putting your needs as our top priority. We strive to be known as the number one company in shipping in the Pacific Northwest but we know that the only way to make this happen is to keep every single customer satisfied, there is no option in this regard. Your needs are our needs, and we refuse to do anything short of making sure that every single one of those needs are met fully. We can be reached anytime through our website, prompt response to any inquiry is guaranteed. Contact us today, we look forward to taking care of your needs and delivering not only your products but also the greatest customer service experience you have ever enjoyed.